I'm not receiving emails

When you join you have the option to opt out of emails. If you are not receiving emails and would like to, follow these steps:

Check your Spam Folder
We know aren't spamming you, but maybe your email provider doesn't. Please look in your spam or junk mail folder

Review your Email Permissions
This website is a secure system, and we don't have access to be able to change your user settings - you have to do it for yourself. Please try the following:

  1. Log in to your account
  2. Go to your user settings icon in top right corner (gray circle)
  3. Select Manage Subscriptions from drop down menu
  4. Click Edit Profile
  5. Check the box that allows us to send you emails

This should resolve the problem, but if you need more help, please contact our support team at [email protected] or call 310-751-7550 and leave a message.

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